16Jun
Filed in Customer Feedback | Kimono
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“Dear Hiromi,
Thank you for your message. I will definitely fill out the customer survey soon, but I also wanted to thank you personally for your wonderful service. My item was dispatched quickly and I found the addition of a postal tracking number to be incredibly helpful. Most of all, however, I would like to humbly thank you for your frankly stunning gift-wrapping service. Really, the only word that springs to mind is “exquisite. Thank you again. I very much forward to my next purchase from The Japanese Shop Ltd.
Very best wishes,
David”
“Hi Jez,
Thank you so much for the advice and excellent service. The Kimono arrived yesterday afternoon, which is outstanding service. I have recommended a former work colleague looks at your website, as he loves the Japanese culture and visits 2/3 times a year on holiday.
Kind Regards,
Peter”
Thank you both for your wonderful comments!
customer feedback, Kimono, the japanese shop
16Mar
Filed in Japanese Event
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We recently supported a Japanese Evening held in Chichester on March 10th which brought in just over £1 500 for a charity supporting the children affected by last year’s tsunami in Japan.
The team at Mary Atkinson have now reached their initial target of £3 000 and are hoping to raise even more money to extend their work with the COCORO charity in bringing positive touch to the children affected by the devastating tsunami.
Well done guys!
You can read more about the Japanese event here.
japanese event, the japanese shop
08Nov
Filed in Competition | Japanese Kimono | The Japanese Shop
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We currently have 3 top runners for our 3 very special Japanese prizes! They are Nicola Mole, Dee Edmonds and Yvonne Brownsea.
But it’s not too late – you still have until the end of November to get your friends to ‘Like’ our Facebook page which will put you in the running for one of our fabulous prizes too!
Here’s a quick reminder of what’s up for grabs and how to enter:
First Prize – Ai Vintage Kimono, worth £185.
Second Prize – Black Framed Snowy Heron Woodblock Print, worth £100.
Third Prize – Blue Polyester Princess Kimono (107cm), worth £63.
To win, all you have to do is get your friends to visit our Facebook page, ‘Like’ us and write your name on our wall by the 30th of November 2011.
Each of our top 3 followers who get the most people to ‘Like’ us and whose names appear most on our wall will win one of the above mentioned prizes!
Visit us on Facebook now and start telling your friends about our competition!
competition, japanese kimono, the japanese shop
08Nov
Filed in Customer Feedback | The Japanese Shop
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We have just received some more wonderful feedback from one of our customers:
“Hi Japanese Shop
Thanks for sending my order out really fast, I LOVE everything! I can’t wait to show my Gran (who is Japanese) all the stuff I have bought, she loves it when I buy anything Japanese because that means she gets to see more Japanese things! Thanks for your great products and great customer service!!
Many thanks,
Jennifer”
Now we want to hear from you too! If you have any comments on our product’s or service, please ‘Like’ us on Facebook and add them to our Reviews section.
To view some of our other customer feedback, visit our website or the Customer Feedback section on our Facebook page.
customer feedback, the japanese shop
21Sep
Filed in The Japanese Shop
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Since expanding our international capabilities, about 25% of both our retail and wholesale sales now come from orders placed outside the UK.
We now have wholesale clients in the 11 EU countries; Finland, Denmark, Ireland, Italy, Slovakia, France, Spain, Portugal, Germany, Belgium, Poland
In addition, we have shipped retail orders to customers in 46 different countries, including Japan!
Our goal is to secure at least 3 new local Agents next year as we feel that the weak pound presents an amazing opportunity to grow our international trade.
Our Customer Feedback is already beginning to demonstrate our credibility abroad as well as our ability to provide excellent service on an international scale.
(“I think this is quite impressive for little old us!”)
the japanese shop, the japanese shop wholesale clients
