Complaints

If you wish to make a complaint, please contact the Managing Director, Mr Jez Willard who will treat the matter in complete confidence, acknowledge your complaint within 3 days and aim to resolve the matter completely within 7 days. He can be contacted in one of the following ways;

By email: jez@thejapaneseshop.co.uk
By tel:     +44 (0)1423 876320
By post:

The Japanese Shop Ltd
The Studio
Harrogate Business Centre
Hookstone Avenue
Harrogate
HG2 8ER
UK